Service & Technology

Excellent pre-sale and after-sale service

Focusun offers you satisfied, gratified service before and after selling.

Customer oriented

24/7 availability

Technical consulting and instruction

Plan design and professional layout

Product design and manufacturing

Free instructive installation and operational training

Free replacement and repairing of components during warranty period (2-3 years)

Maintenance instruction

Technical guidance

The most important items before we quote for you:

  1. Receive an inquiry
  2. Confirm all exact requirements from customers:
    • Type of machine
    • Usage of ice
    • Daily capacity (Ice weight & ice dimension)
    • Refrigerant (R22/R404A)
    • Local environmental conditions (ambient & water temp, etc.)
  3. Customized Plan
  4. Confirmed by customers

The technical layouts below are offered for a quick reference, for further information please contact us and our engineer will design a proper and most suitable solution for you.

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